We’re Here to Help.

Got a question about an order, a product, or anything else? We’d love to hear from you.

Get in Touch

The HOMEGYMER team is based in London and committed to responding to every enquiry promptly and thoroughly. Whether you’re asking about a product, tracking a delivery, or need help with a return — we’ve got you.

📧 Email: contact@edinco.co.uk

We aim to respond to all enquiries within 1–2 working days (Monday–Friday, excluding UK public holidays).

Our Address

HOMEGYMER Ltd. (operated by EDINCO)
27 Old Gloucester Street
London, England, WC1N 3AX
United Kingdom

Order & Delivery Enquiries

For questions about your order status or delivery, please have your order confirmation number ready when you contact us — it helps us resolve your query as quickly as possible.

You can also review our Shipping Policy for delivery timeframes and carrier information.

Returns & Refunds

Not quite right? No problem. Visit our Return & Refund Policy page for full details on how to return an item and receive your refund.

Working Hours

Monday – Friday: 9:00am – 5:30pm (GMT/BST)
Saturday – Sunday: Closed

Emails received outside working hours will be responded to on the next working day.