Shipping Policy & Delivery Info
Fast, Reliable Delivery — Right to Your Door.
Because your next workout shouldn't wait.
Free Delivery
We offer free standard delivery on all UK orders over £30. No codes. No catches. Just great equipment, delivered.
For orders under £30, a standard shipping fee applies at checkout.
Delivery Timeframes
All delivery options and live pricing are available at checkout. Below is a guide to what you can expect:
- Standard Delivery — 2–5 working days — Royal Mail / DPD — Free on orders over £30
- Express Delivery — 1–2 working days — FedEx / DPD — Cost calculated at checkout
- Heavy / Oversized Items — 3–5 working days — DPD — Cost calculated at checkout
Delivery estimates begin from the date of dispatch, not the date of order. Orders placed before 2pm on a working day are typically dispatched the same day.
Order Processing
All orders are processed within 1–2 working days (Monday–Friday, excluding UK public holidays). You'll receive a dispatch confirmation email with your tracking details as soon as your order is on its way.
Tracking Your Order
Once dispatched, you'll receive a tracking link via email from your assigned carrier — FedEx, Royal Mail, or DPD. Use this to monitor your delivery in real time.
Delivery Areas
We currently deliver to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
International shipping is not currently available. Sign up to our mailing list to be notified when we expand.
Delays & Exceptions
While we work with trusted carriers to ensure timely delivery, occasional delays may occur during peak periods (e.g. Black Friday, Christmas) or due to circumstances beyond our control. If your order hasn't arrived within the estimated window, please contact us at contact@edinco.co.uk and we'll resolve it promptly.
Not Happy With Your Order?
We want every HOMEGYMER customer to be completely satisfied. If something isn't right, our returns process is straightforward and hassle-free. See our Return & Refund Policy for full details.
Need Help?
📧 contact@edinco.co.uk
🏢 HOMEGYMER Ltd., 27 Old Gloucester Street, London, WC1N 3AX
HOMEGYMER is a brand by EDINCO — built on the same commitment to quality and customer care.